**About the Role**



We are seeking a Director of Enterprise Client Success to build and lead a world class B2B client success organization from the ground up. You will be responsible for designing and scaling the full post-sale customer lifecycle from onboarding and activation to engagement, retention, and expansion.



This is a highly strategic role operating in a startup environment, with the opportunity to define how enterprise clients adopt and derive value from a next generation intelligence platform.



As Director of Client Success, you will own the strategy, structure, and execution of our enterprise client success model, ensuring customers achieve measurable value and driving long-term growth through adoption, engagement, and expansion. You will partner closely with Sales, Product, Marketing, and Customer Care to deliver a seamless and high-impact client experience.



Our team works in the Midtown Manhattan of...