Director, Ecommerce Acquiring Relationships
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Job Description
Location: Dubai, UAE | Reports to: AVP, E-commerce Business | Department: Merchant Acquiring Business
About The RoleWe're looking for a commercially minded Director of Relationships to join our E-commerce Acquiring team. You'll own the end-to-end merchant experience for a portfolio of online key and enterprise merchants, from onboarding and technical integration through to ongoing optimization and growth. This is a hybrid hunter-farmer role. You'll contribute to pipeline development and new merchant acquisition while managing and growing existing relationships. You'll need to be equally comfortable in a commercial negotiation as you are troubleshooting an authorization decline pattern with a merchant's tech team. The ideal candidate combines technical curiosity with commercial instinct, someone who can translate complex payment flows into business value and navigate internal stakeholders to deliver for merchants.
Responsibilities ...