**Director, Digital Workplace and End User Services**

Location: Scottsdale, AZ (On-site/Hybrid)

Citizenship Requirement: U.S. Citizen

Employment Type: Full-time

Reports To: CISO/VP Infrastructure

Team: Global Digital Workplace & End-User Services

**Role Summary**

We’re seeking a strategic, execution-focused Director, Digital Workplace to lead our global end‑user technology experience. This role owns the global helpdesk (insourced and outsourced), end-user IT experience across all services, and digital workplace engineering, including Microsoft 365 and adjacent productivity platforms. The ideal leader blends operational rigor with product thinking—driving measurable improvements in satisfaction, reliability, security, and productivity at scale. You will serve as a visible leader in IT with direct engagement across senior leadership and cross-functional stakeholders.

**Key Responsibilities**

Leadership & Str...