Director, Customer Success and Operations Improvement

**Date:** Apr 15, 2026

**Location:** Toronto, ON, CA

**Company:** Softchoice

**Why you’ll love Softchoice:**

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**Summary:**

The Director, Customer Success & Operations Improvement owns the AI‑first opera...