Overview

The Director Consulting Delivery (Canadian Wealth Management) is a senior leadership role responsible for overseeing end-to-end service delivery, operational excellence, and client engagement within the Canadian Wealth Management portfolio. This role ensures alignment between business objectives and delivery outcomes, driving profitability, efficiency, and sustainable growth. The Director acts as a strategic partner to clients and internal stakeholders, leading transformation initiatives, optimizing delivery models, and strengthening client relationships across North American markets. With deep expertise in Canadian Wealth Management, the role requires strong industry knowledge, regulatory awareness, and the ability to deliver innovative, client-centric solutions within a BPO/consulting environment.

Responsibilities

• Client Relationship & Business Development: Build and maintain strong, strategic relationships with SBU Leaders, Prime BUs,...