A top candidate from NYC will be hybrid, 3 days a week.
If located in Bridgewater, will be hybrid 2 days a week in Bridgewater and 1 in NYC.
The Team You Will Join
This role joins the Customer Insights & Analytics team which is part of the Global Marketing and Communications organization at MetLife. This role will lead the Customer Analytics team, supporting our local marketing and business partners to drive business growth through meaningful action across MetLife’s global customer ecosystem (e.g. End Users, Employees, Employers, Brokers, and Agents).
The Opportunity
The Director, Customer Analytics will be responsible for the advancement of customer analytics to inform impactful execution and drive business growth by understanding and measuring Customer Equity throughout their life cycle. The role will leverage disparate data sources to analyze and provide actionable insights supporting business decisions, which will require a hands-on data management attitude, int...