**Job Requisition ID #**

26WD99564

**Position Overview**

We’re hiring a Digital Support Intelligent Automation Solutions Engineer to design, build, and iterate on practical technology solutions that improve how Customer Technical Success teams work.

This role is the technical builder behind the Digital Support Technology Transformation Team. You will help turn real operational pain points into working tools and workflows that reduce effort, improve consistency, and create better support experiences for employees and customers. Work may range from lightweight internal web-based prototypes to workflow automations that connect tools such as Airtable, Slack, Slackbots, Salesforce, n8n, Microsoft Power Platform, Copilot Studio, and other Autodesk-approved platforms.

This is a builder role with a solution-architect mindset. The focus is on solving business problems with the right technical approach, whether that means connecting APIs, connecting t...