Digital Support Apprentice – Advanced Apprenticeship (Level 3)

DBM have served the UK food industry since 1997 and are a food packaging and hygiene supplier to hundreds of food and beverage processors across the country.

The Digital Team is expanding and we are looking to recruit a Digital Support Apprentice based in our Broxburn office.

Location: 6 Clifton View, East Mains Industrial Estate, Broxburn, West Lothian, EH52 5NE

Responsibilities

• Answer incoming calls and emails professionally, providing excellent customer service at all times.
• Process customer orders and quotations accurately and efficiently.
• Support the sales team by preparing data, reports, and insights using Excel and Power BI.
• Maintain and update customer and product records in Maximizer CRM.
• Assist with invoicing and process financial transactions using Sage.
• Coordinate deliveries and liaise with suppliers...