Lead digital transformation in Dorset as Executive Director focused on modern customer delivery and technology strategy. This leadership role impacts both residents' experiences and service efficiency.
As a key member of the Senior Leadership Team, you will oversee 550 colleagues in Customer Experience, Technology, Digital and Data, and more. You will shape a resilient digital strategy that prioritizes outcomes for residents while ensuring comprehensive governance and accountability across transformation programs.
Key Responsibilities:
• Set and deliver a modern digital strategy for resident outcomes
• Lead major transformation programs with honest tracking
• Act as the accountable officer for cyber security governance
• Champion user-centered design to benefit all residents
• Build digital confidence across various service teams
Requirements:
• Proven experience delivering large-scale digital strategies
• Expertise in data governance and interoperability<...