Join the Canadian Construction Association as a Digital Solutions Analyst and help transform our digital landscape. This bilingual role demands your technical expertise in managing SignaSur™ and servicing user needs.
The position involves assisting with contract lifecycle management implementations and supporting partner associations. We are looking for a motivated individual with a customer service background and familiarity with various digital tools to drive improvements and efficiencies in our offerings. Your efforts will directly impact our members and partners.
Key Responsibilities:
• Deploy and support Agiloft for partner associations
• Create comprehensive training and support materials
• Help prioritize product features based on stakeholder feedback
• Offer technical support across multiple channels
• Collaborate on website development and project scoping
Requirements:
• Degree or diploma in IT or related field
• 1-2 years in customer service or t...