Digital Engagement Officer
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Grade C - £35,412 to £44,075 per annum
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.50 hours per week
About The Role
Birmingham City Council are seeking a Digital Engagement Officer to lead the development and delivery of innovative digital communications that inform, engage and support our residents. This is an exciting opportunity to shape how we connect with communities across the city, using digital platforms to create meaningful, two‑way communication and strengthen relationships, particularly with hard‑to‑reach or marginalised groups.
The role involves engaging a wide range of residents across homelessness and landlord services, to enhance the quality and type of information being distributed to residents, ensuring they are well‑informed and treated with fairness and respect. The successful candidate will be responsible for delivering key messages across multiple on...