At ING we are looking for Digital Business Expert for ATMs

We are looking for a talented and enthusiastic Digital Business Expert to join our Pay with Cash Squad within the Daily Banking & Savings Tribe.

This role plays a key part in shaping ING’s ATM strategy, ensuring that customers’ cash needs are met while delivering an outstanding customer experience and maintaining strict cost efficiency. You will work at the intersection of business strategy, customer insights, partner management and data‑driven decision making.

The team is responsible for defining and executing long‑term strategy, monitoring customer behaviors and partner performance, and translating insights into concrete actions together with Data Analytics, Marketing and Customer Interaction teams.

We work in an agile environment, where collaboration, ownership and the “make it happen” mindset are essential.

Your key responsibilities

• Lead and manage complex init...