Job title: Software Engineering II - Developer Productivity

Location - Pune (Hybrid)

About the team:

We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the entire release and build setup and processes at Helpshift. We are looking for a Software Engineer – Developer Productivity that will help improve the productivity of the entire engineering team. You will be responsible for everything from our build and testing automation, to the packaging and release of the final product. You will identify and provide tools to allow engineers to locate bottlenecks across their SDLC and help them remove friction points. You will evaluate our build systems and expand our deployment automation to meet growing needs. Working with Jenkins, Containerisation, Custom Tooling in Clojure, Python, and Ansible workflows, and observability, you will influence the solu...