Essential Job Functions

• Interface with engineering teams / developers to understand code changes, assess risk and ensure best practices for operational tasks.
• Be strong in troubleshooting technical issues / developers, communicating and documenting procedures and recommending architectural changes if necessary.
• Provide adequate response to error alerts, ensure proper monitoring implementation and provide solutions to ensure 100% site uptime.
• Participate in on‑call rotation duties for emergency operations.

Requirements

• 3-5 years of experience.
• Fluent in a programming language (Python, PHP, Ruby, etc.).
• Must be able to directly communicate with developers on specifications and architecture required to support numerous projects/features.
• MySQL experience is a plus; Mongo or similar NoSQL experience is a huge plus.
• Able to discern a network issue vs a system issue.