Job Title: Desktop Support
Location: 100% On Site - Pensacola, FL
Type: Contract
Contractor Work Model: Onsite – onsite

Responsibilities


+ Provide technical support for desktop hardware and software issues in a fast-paced environment

+ Utilize troubleshooting and ticketing systems such as ServiceNow to track and resolve issues

+ Support Windows 10 operating systems and Microsoft Office/365 applications including Outlook

+ Manage Active Directory accounts and permissions

+ Perform desktop imaging using MDT, LTI, ZTI procedures

+ Assist with printer support for HP, Canon, Toshiba models

+ Deliver excellent interpersonal and customer service to end-users

+ Maintain patience and a strong team-first mindset in a dynamic environment

Requirements

+ Excellent interpersonal and customer service skills

+ Patience and a strong team-first attitude

+ Ability to work e...