Are you the kind of technical support professional who stays calm under pressure and knows how to get things fixed properly?

We are hiring a Senior Desktop Support Engineer (Portuguese Speaking) for an exciting opportunity in Cape Town . This role is suited to someone with solid 2nd line support experience and a strong background across desktop support, Microsoft technologies, cloud services, and infrastructure support, with the ability to support Portuguese-speaking users effectively.

Your Key Job Responsibilities

You’ll be involved in troubleshooting escalated incidents, supporting users across Azure, Office 365, Active Directory, Windows environments, VMware, Intune, and backup technologies , while working in a business-critical and highly regulated setting.

Requirements for this role

We’re looking for someone with strong technical troubleshooting skills, excellent communication in Portuguese and Engl...