Job Title : Desktop Support

Location : Cedar Rapids, IA 52498

Duration : 12+ months Contract (with possible extension)



Job Description:

• Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.


• Provide support on various laptop, desktop and tablet running Win 7/10 /11


• Refresh IMAC


• Imaging, Refreshes


• Experience in performing warehouse duties


• Need expertise in troubleshooting, Incident work


• Understanding the impacts of Active directory and domains would be helpful and data migration too.


• Installation, configuration and maintenance of windows, hardware’s and software’s.


• Ticketing Experience (Client uses Service Now Ticketing) – Any ticket...