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Desktop Support Analyst
Robert Half Technology
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Germantown, United States
Location
Germantown
Posted
May 02, 2026
Commute
Local Area
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Job Description
Description We are looking for a Desktop Support Analyst to provide application and user support for web-based platforms and digital service tools in Germantown, Tennessee. This Long-term Contract position focuses on maintaining reliable portal functionality, troubleshooting user-facing issues, and helping improve system performance through thoughtful analysis and testing. The ideal candidate brings a strong technical foundation, experience supporting business applications, and the ability to communicate clearly with both internal teams and external partners.
Responsibilities:
β’ Manage implementation and ongoing support for portal and web-based software, helping ensure systems are configured to meet business and user needs effectively.
β’ Investigate and support automated data connections that supply information to customer-facing websites and online platforms.
β’ Troubleshoot issues related to electronic payment workflows, user access, and account functionality across ...
Responsibilities:
β’ Manage implementation and ongoing support for portal and web-based software, helping ensure systems are configured to meet business and user needs effectively.
β’ Investigate and support automated data connections that supply information to customer-facing websites and online platforms.
β’ Troubleshoot issues related to electronic payment workflows, user access, and account functionality across ...