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Deskside Support Analyst Enhancing User Experience in Finance
Compugen Inc
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regina, Canada
Location
regina
Posted
June 05, 2026
Commute
Local Area
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Job Description
Be a key player in providing on-site technical assistance tailored for a large financial enterprise, focusing on user experience and compliance. This role demands excellent troubleshooting skills and collaboration with IT teams.
As a Deskside Support Analyst, you will be responsible for diagnosing and resolving end-user technical issues. Your expertise will support hardware setups, software configurations, and compliance with necessary security standards. This role provides a chance to enhance user satisfaction and contribute to technology projects across the campus.
Key Responsibilities:
β’ Troubleshoot and resolve user hardware/software issues
β’ Manage user access and permissions effectively
β’ Assist with endpoint compliance via Intune
β’ Handle hardware support and logistics for devices
β’ Maintain accurate ticket documentation and escalation
Requirements:
β’ Technical Diploma or University degree in relevant fie...
As a Deskside Support Analyst, you will be responsible for diagnosing and resolving end-user technical issues. Your expertise will support hardware setups, software configurations, and compliance with necessary security standards. This role provides a chance to enhance user satisfaction and contribute to technology projects across the campus.
Key Responsibilities:
β’ Troubleshoot and resolve user hardware/software issues
β’ Manage user access and permissions effectively
β’ Assist with endpoint compliance via Intune
β’ Handle hardware support and logistics for devices
β’ Maintain accurate ticket documentation and escalation
Requirements:
β’ Technical Diploma or University degree in relevant fie...