Overview
NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.
To strengthen our onsite support teams, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.
Role Overview
This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for onsite technical issues, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.
Responsibilities
Ability to advise and to present to one or more customer staff.
Monitor and control daily service call activity, utilization, inventory levels and service levels.
Exceptional customer service
Advanced knowledge in Customer Servi...