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Desk Operations Specialist - Office of Access Management FLA

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Mayo Clinic
πŸ“ Jacksonville, United States
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Location Jacksonville
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Posted June 20, 2026
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Commute Local Area
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Job Description

**Responsibilities**

Facilitates scheduling and rescheduling of patient visits and coordinates complex appointment schedules within multiple medical specialty practices. Serves as a direct contact and resource to the patient and medical care teams. Obtains or verifies patient demographics, medical insurance information, processes financial screenings and reviews appointment preparation instructions with the patient. Proficiently and professionally communicates and operates through multiple communication avenues including electronically and verbally and must consistently meet or exceed service level standards. Performs related administrative duties such as processing ABN forms, insurance verification, as well as processes patient appointment communications and related materials. Skillfully navigates through multiple electronic applications, devices, and medical equipment. Examples include, but not limited to, electronic medical record, electronic applications, iPad/tablets, and...

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πŸ“ Location Details

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City
Jacksonville
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Country
United States
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Commute
Local Area

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