About the job
Our client is one of Singapore's leading businesses, with a significant consumer and enterprise footprint across connectivity, mobile, and digital services. As customer expectations evolve and the industry transforms, they are reimagining how services are designed - not just delivered. To lead that charge, they are looking for a Design Thinking Manager who can blend user insight, business strategy, and creative energy to fundamentally reshape how the organisation builds products and experiences.
The Role
This is a high-impact individual contributor role sitting at the intersection of innovation, customer experience, and organisational culture. You'll be the in-house champion for design thinking - owning the methodology, leading cross-functional projects, and embedding human-centred practices across business units from technology and product through to retail and customer operations.
Key Responsibilities
1. Design Thinking Practice & Facilitation Serve as th...