Deputy/Assistant Manager, Business Analyst (A&P) / IT Services (18-mth contract)

• Lead and facilitate workshops, interviews, and meetings with key stakeholders to gather, understand, and document business requirements.
• Evaluate information from multiple sources, resolve conflicting inputs, and differentiate between user requests and the underlying business needs.
• Analyse and document current (as-is) and future (to-be) business processes, identifying gaps and opportunities for improvement.
• Develop and maintain comprehensive project artefacts, including business cases, process flow diagrams, and requirements traceability matrices.
• Translate business requirements into clear technical specifications that are easily understood by both business stakeholders and development teams.
• Assess third‑party products and vendor solutions to ensure alignment with organisational, busin...