Product Development & Enhancement: Lead the development and evolution of the Cross Border product portfolio.

Network Strategy & Governance: Establish and grow a robust ecosystem of network partners and suppliers to deliver market-competitive speed, cost, and reliability.

Negotiate and manage Service Level Agreements (SLAs), ensuring disciplined review cycles.

Implement performance scorecards and accountability frameworks for all suppliers.

Execute data-driven supplier optimization as required.

Service Governance & Competitiveness: Define quantifiable service benchmarks for critical trade lanes.

Continuously drive improvements in cost-to-serve and operational delivery performance.

Ensure the product offeri...