Job Description – Deputy Manager, Counseling Department
Location: Chandigarh University, Mohali Campu
s
Role Overvi
ew
The Deputy Manager – Counseling will be responsible for leading and managing a team of counselors, ensuring effective student engagement, counseling operations, lead conversion, and achievement of admission targets. The role requires strong leadership, communication, and performance management skills to drive enrollment growth and enhance the prospective student experien
ce.
Key Responsibili
ties Manage and mentor a team of admission counselors to achieve individual and team targ
ets. Monitor daily counseling activities, lead follow-ups, and conversion metr
ics. Ensure timely engagement with prospective students through calls, emails, and digital platfo
rms. Drive admissions conversion by providing accurate program information and guida
nce. Analyze team performance and implement strategies to improve productivity and conversion ra