Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Department Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.


Department Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Department Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.


As a Department Manager, you may be responsible Shift Management roles as well as leading a department.

•People Department - responsible for taking care of our team with hiring, training, scheduling, and team member c...