About the Role

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. You will ensure an excellent operational & visual experience for your store, customers & colleagues. You’ll be aware of your store’s strengths, opportunities, and competitors, analyze and follow up on sales, and create plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities.

Customer Sales & Profit

• Responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
• Represent yourself and the H&M brand positively during customer interactions
• Take respon...