Job Description

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.

Key responsibilities

• Regularly analyze and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximize sales.
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook.
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up ...