General Tasks

Project and Retainer Coordination

● Handle administrative tasks for the Delivery Manager and Account Managers to keep the projects running smoothly.

● Ensure the correct application of the delivery management process across all assigned projects.

● Create outcome led tasks from the original discovery and scope of work that include user stories, clear descriptions and acceptance criteria.

● Assign tasks to internal resources (developers, designers, testing etc), ensuring daily monitoring and review of their progress.

● Provide clear feedback on tasks to resources on open tasks, reporting any issues distinctly and defining the expected results.

● Supported by the Delivery or Account Manager, organise, attend and participate in WIPs and stakeholder meetings, whilst documenting and following up on important decisions and actions.

● Assist the Delivery Manager to maintain a detailed project p...