Job Description:
Job Title: Delivery Coordinator
Shift Timings: 2 PM- 1 1 PM IST
Location: PAN INDIA Remote, Work from Home
Experience required: 2 to 4 years
Role Summary
The Delivery Coordinator supports Delivery Managers in ensuring smooth, day-to-day execution of client delivery activities across assigned accounts (typically Tier 2 or Tier 3 accounts, or shared support across multiple Tier 1 accounts). This role enables the 3 M Strategy (Manage, Monitor, Mine) by handling operational coordination, reporting, meeting facilitation, and basic risk tracking. The Delivery Coordinator acts as a bridge between Delivery Managers, COEs, QA teams, and internal support functions, allowing Delivery Managers to focus on client-facing delivery ownership and growth activities.
Key Responsibilities
1. Operational Support for Delivery Execution (Supports MANAGE)
Assist Delivery Managers in tracking sprint progress, action items, and milestone completion across multiple acc...