Requirements:

• NSC + 2 years accounts experience


• Excellent verbal and written communication skills in English


• Confidence and persistence in a friendly manner


• Able to keep calm under pressure


• Computer literate i.e., can use email, Excel and Word efficiently.


• Strong bookkeeping/numeracy skills.


• Reconciling and managing account queries


• Ability to multitask, prioritize and manage time effectively.


• Accuracy in capturing of information and data, eye for detail


• Ability to resolve issues and address complaints


• Service orientated mindset

Responsibilities:

• Communication:


• Follow up on outstanding/new accounts/queries, telephonically and via email. Liaising with customers, drivers, sales reps, 3rd party couriers and internal sales team in an efficient yet fri...