Duties & Responsibilities Implement and enforce levy collection procedures according to organizational policies and legal regulations. Monitor accounts receivable and track outstanding levies. Send out levy invoices or statements to property owners or residents. Follow up on overdue levies through phone calls, emails, or letters. Negotiate payment plans with delinquent accounts when necessary. Record all communications and actions taken regarding levy collection. Prepare regular reports on levy collection status, including aging reports and collection forecasts. Provide accurate and up-to-date information on outstanding levies to management or relevant stakeholders. Collaborate with the finance department to reconcile levy collections and update financial records. Customer Service Serve as the primary point of contact for property owners or residents regarding levy-related inquiries or concerns. Address any disputes or discrepancies related to levy charges or payments in a timely and p...