Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals.  Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be.  Our Debt Counselors at DuTrac have the power to be the difference maker!

The primary role of a Debt Counselor is to counsel members and assist them in resolving delinquent payment situations; to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, initiating action necessary to collect on delinquent accounts and/or recovering collateral.

Essential Functions & Responsibilities:

+ Contacts and counsels by phone and mail members who are delinquent in their payments; obtains satisfactory arrangements and determines financial ability to repay; takes appropriate action ...