๐ Local Job Near You
DE032855-Instructor Analyst
Accenture in the Philippines
๐
cebu city, Philippines
Location
cebu city
Posted
June 12, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Eligibility and Application
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE.
Position Title
Instructor Analyst
Work Setup
Return to Office
Overall Purpose
Facilitate new hire training, upskill/cross-skill sessions.
Responsibilities
- Provide resolution to the customer based on process knowledge and training provided, utilizing the companyโs internal CRM/mainframe systems and customer purchase orders.
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions on the internal systems.
- Access the companyโs internal systems to obtain and extract accurate information and provide customer service management with the data for inclusion in various scheduled and special reports.