As a Day 2 Software Engineer, you will be responsible for ensuring the smooth operation of our software products post-deployment. Your role will involve not only fixing coding bugs but also performing end-to-end troubleshooting to identify and resolve issues related to configuration, performance, and integration. You will work closely with cross-functional teams to ensure our software meets the highest standards of quality and reliability.
Key Responsibilities:
- End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
- Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
- App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
- Integration Support: Assist in resolving integration issues with other systems and platforms.
- Customer Support: Provide technical support to customers and ad...