Design, implement and maintain databases. Install database management systems (DMBS). Develop procedures for day-to-day maintenance and problem resolution.

Key Responsibilities

• Provide L2/L3 support for MS SQL Server databases and operational support in production, including incident, problem, and service request handling.
• Perform investigations related to application and day-to-day business transaction related issues.
• Analyze and resolve database-related incidents within SLA commitments.
• Conduct root cause analysis (RCA) for recurring or critical issues and implement preventive actions.
• Work closely with application and middleware teams to troubleshoot end-to-end issues.
• Support database changes, deployments, and patching activities in coordination with change and release management processes.
• Review and validate SQL scripts to ensure performance efficiency and adherence to standards.
• A...