Description
Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.


Key Responsibilities

Infrastructure & Hardware Support

+ Install and maintain desktops, servers, and network equipment

+ Support telephony, printers, and endpoint devices

+ Troubleshoot hardware and connectivity issues

Server & Application Support

+ Maintain server operating systems and applications

+ Manage user accounts, storage, and backups

+ Install, update, and troubleshoot end-user applications

User Support

+ Act as primary IT contact for assigned locations

+ Diagnose and res...