Elevate your career as a Data Scientist within Scotiabank's Global AI & ML team. Focus on enhancing the Chatbot's performance and leveraging your expertise in AI solutions.
The position demands 5-7 years of experience as a Data Scientist, with at least 1-2 years of hands-on chatbot and AI training. You’ll work on analyzing customer conversations, managing content, and implementing changes to improve chatbot interaction. Your role will also involve collaborating with experts in the field and keeping documentation updated for technical feasibility.
Key Responsibilities:
• Review customer conversations to evaluate chatbot performance
• Suggest modifications to conversational flows
• Triage issues discovered through testing
• Manage content in the content management system
• Analyze performance metrics and present findings
Requirements:
• 5-7+ years of Data Scientist experience
• 1-2+ years with AI training and chatbots
• Familiarity with Google Cloud Platf...