The Role:The Data Operations analyst works as part of a global team specializing in the maintaining the core set of data required to support ION’s hosted solutions. The analyst is responsible for validating the accuracy of the data and engaging directly with both clients and external data vendors to maintain client satisfaction. Working in a fast-paced environment, the analyst is required to understand exchange specifications and the business impact the data has on ION’s solutions.

Key Responsibilities

Accurately maintain data required to support client trading systems

Investigate client data incidents from receipt to resolution

Prioritizes incidents and keep them up to date on the internal incident tracking system.

Communicates updates effectively and promptly to the client.

Develops strong working relationships with other departments to assist with the delivery of our service to clients 

Work with data vendors and exchang...