Data Operations Engineer (12-month maternity cover)

Smart Data Foundry is unlocking the power of financial data to improve people’s lives.

As a Data Operations Engineer you will provide first‑line support to researchers, data scientists, and partners using our Trusted Research Environment (TRE). Your responsibilities include guiding users through TRE access procedures, troubleshooting data access and usability issues, and ensuring compliance with data governance and data quality standards.

Key Responsibilities

• Respond to user queries via the help‑desk system.
• Guide researchers through TRE access procedures and data navigation.
• Troubleshoot data access and usability issues.
• Liaise with system administrators and data providers to resolve user problems.
• Manage and verify user permissions for key data assets and infrastructure.
• Communicate timelines and potential solutions to i...