About the Role

The Data Centre Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data centre operations. This position involves hardware and network diagnostics, followed by physical repair, and includes maintenance of data centre operations to ensure service availability. You will be responsible for root cause analysis of failures, training internal teams, and developing documentation or scripts to update server and networking hardware. As part of this 100% on‑site role, you must be able to respond to on‑site equipment failures within 60 minutes while scheduled on‑call and travel up to 10% of the time to other locations as required.

Responsibilities

The Data Centre Operations team is at the physical core of our business, responsible for building, maintaining, and operating the cutting‑edge infrastructure that powers the cloud. This team ensures the stability, security, and scalability of our p...