Description
Job Description
Data Center Technician-IT Technician (DCT) • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components • Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance • Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads • Required: High school diploma, GED, or equivalent • Required: Basic knowledge of computer hardware, serv...