📍 Local Job Near You
DATA CENTER OPERATIONS MANAGEMENT FOR APDC
ELMWOOD GROUP PRIVATE LIMITED
📍
singapore, Singapore
Location
singapore
Posted
June 07, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description
- Access Management & Coordination
- Act as the primary authoriser and controller for all physical access to the data center for internal staff, external customers, and vendors.
- Manage the end-to-end access creation process, ensuring all access requests follow security and compliance standards.
- Facilitate site access for vendor engineers, escorting them for hardware services and maintenance tasks when required.
- Ticketing & Workflow Management
- Process, raise, and track service tickets for all operational activities, ranging from server reboots to infrastructure change requests.
- Act as a central coordinator, receiving, reviewing, and responding to break-fix tickets, escalating unresolved issues to the appropriate technical teams or subject matter experts.
- Ensure all ticket updates and documentation are processed within agreed Service Level Agreements (SLAs).
- Installation...