Description
We are looking for an experienced IT specialist to lead delivery operations in a vendor-managed infrastructure environment. This long-term contract position is based in Irvine, California, and focuses on overseeing cloud and data center services while ensuring operational stability and measurable progress. The ideal candidate will excel in driving vendor accountability and maintaining high standards for service availability, performance, and security.


Responsibilities:

• Oversee daily operations of data center and cloud services, ensuring service stability and effective incident, change, and problem management.

• Act as the primary escalation point for infrastructure-related issues, driving timely resolutions.

• Manage vendor relationships by setting clear expectations, validating deliverable quality, and addressing performance gaps.

• Develop and implement corrective action plans to resolve recurring issues and depende...