We are looking for an experienced Data Analyst to join the Returns Customer Experience team to help unlock insights which take our team to the next level. The ideal candidate will be excited about understanding and implementing new and repeatable processes, while providing data to improve the Returns transportation business. The successful candidate will have strong data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution. They will partner with various key stakeholders to deep dive into the business challenges and data to identify insights, providing recommendations for process improvement on a globally scalable level. This role requires an individual with excellent analytical abilities as well as strong business acumen.

Key job responsibilities
-Retrieving and analyzing data using Excel, SQL, and other data management systems
-Monitoring existing metrics, analyzing data and partnering with internal/external ...