🚀 Data Analyst - Customer Insights Expert: The Voice of the Client in Brussels

Smile is the European leader in open-source services and high-performance digital experiences. We empower major market players to navigate their digital transformation by blending strategic consulting with data-driven excellence.

We are currently looking for a Senior Customer Insights Expert to join our team in Brussels for a strategic mission within the Customer Insights unit of a leading international financial institution.

🎯 The Mission: Bridging the Gap Between Data & Human Experience

As a Customer Insights Expert, your role is to be the voice of the customer. You will inform critical business decisions by collecting and analyzing client feedback, market trends, and financial data to turn raw information into a competitive advantage.

Your Responsibilities: