Job Description:
As a Support Analyst, you will work with a group of talented individuals and accountants in a highly collaborative and team-oriented environment to support finance technology solutions.
The Application Support team’s mandate is to provide excellent support to our users while also identifying opportunities via process changes, training, bug fixes or enhancements to reduce the overall support load. The Application Support team scales and provides coverage by ensuring that every member of the team is trained to support other applications and business across the firm.
You will be working with (Finance Professionals, Product Owners) and getting insights into how applications are developed, deployed, and supported.
You will be expected to provide support for financial applications that assist in valuation cycles, quarterly close, cash reconciliation, and investor reporting. You will provide guidance to team members by setting priorities and resolving any issues t...