Job Title: Data & Reporting Analyst (BI Support / Data Operations)
Location: Sunnyvale, CA

Experience Required
8 years

Role Overview
Deliver Cross-Platform Subject Matter Expertise
Operate a Tiered Support Model
Manage the Slack Support Workflow
Conduct Data Investigation & Reconciliation
Guide Users on Data Interpretation
Ensure Operational Continuity & Escalation

Mandatory Skills

• Experience in Sales or Channel Performance reporting and related metrics and KPIs, ideally within a technology company
• Demonstrated ability to support business-critical Business Intelligence platforms in an operational capacity
• Experience querying data sources to investigate, validate, and explain data to business users
• Experience working with BI platforms and tools such as Tableau, ThoughtSpot, Business Objects, or equivalent