Mercier Consultancy is excited to announce a vacancy for a Danish Speaking Customer Support Representative in our Subscription-Based Services Department! In this essential role, you will be the frontline support for our Danish-speaking clients, providing outstanding assistance on our subscription services and addressing any inquiries they may have. Your language skills will be crucial in delivering excellent service and enhancing customer satisfaction.

This position is ideal for proactive individuals who enjoy helping others and are ready to contribute to a growing team. If you thrive in a fast-paced environment and have a passion for customer service, we encourage you to apply!

Responsibilities

• Respond to customer inquiries in Danish through phone, email, and chat
• Assist clients with questions related to subscription plans, features, and issues
• Accurately document customer interactions and resolutions in our tracking system
• Colla...