Customer Support Advisor (Danish Speaking)

If you are an empathic person, a good listener, who has a problem‑solving mindset and enjoys being a team player, we have the right job for you!

The Role

• In charge of understanding and identifying customer needs.
• Listening, responding, and mediating between international travellers and accommodation suppliers worldwide.
• Clarifying inquiries about service, payment, and technical requirements.
• Providing accurate information and following set processes via email and phone.
• Mediating solutions between partners and guests to ensure a seamless travel experience.

Requirements

• Languages: C2 level Danish and advanced English.
• Communication: Excellent interpersonal skills, both written and spoken.
• Technical: User‑friendly PC skills (Office 365, CRM Databases, and internal platforms).
• Min...